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ContribuHelp - Customer Service Instant Messaging
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ContribuHelp is a click-to-chat system that allows your visitors to connect directly with you via live chat while browsing your site. You run the powerful yet easy to use Control Center on your computer; your visitors will not need to download anything as it is 100% cross-browser compatible, with no Java or plug-ins. The system is hosted on ContribuHelp's IM servers, so there are no additional requirements from your web hosting provider. Just add one line of HTML to your site, and you're ready to go!
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HostTracker/website monitoring tool
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We have several monitoring points all over the world. Once you are registered with the service and the parameters of the monitoring are set, our system starts checking the specified resource periodically, and, should an access error occur, your site will be checked by all other monitoring points; should these attempts fail, you will immediately be notified of the problem by an e-mail or SMS message.
Using several monitoring points eliminates the chance of false alarms, i.e. when access problems are caused not by your resource, but by the lack of proper connection between our system and your site. When an error is detected, the system keeps checking the status of the resource and as soon as it becomes accessible again, a message about its restored functionality and the time of unavailability is sent to you.
We will keep track of your site’s operation 24 hours a day, 7 days a week, 365 days a year.
Main Features of the System:
-Monitoring an unlimited number of resources;
-Distributed monitoring;
-Monitoring period – every 1/5/15/30/60 minutes;
-Possible monitoring of CGI scripts’ operation;
-The HEAD/POST/GET HTTP-methods support;
-Possibility to specify parameters to be passed to a CGI script;
-Keyword presence control of a page;
-Possibility to specify keywords by regular expressions;
-Possibility to specify an unlimited number of addresses for server error notifications;
-Accumulation of statistics with further reporting;
-Possibility to “open” reports on one or several of your resources to public;
-No limit to report storage time;
-Possibility to receive specified (daily/weekly/monthly/quarterly/yearly) reports to your e-mail address automatically;
-Time-zone adjustment enabled;
-Reports accurate within days;
-Possibility to store check logs;
-Possibility to receive error notifications both to your e-mail address and to your cell-phone via SMS;
-Resource accessibility instant check.
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Serial to Ethernet Connector
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Serial to Ethernet Connector is an advanced software solution developed to share serial port devices over TCP/IP network. Thus, any serial port device connected to COM port at local PC could be accessed from anywhere in the world via internet, for example. When the attached serial port device sends communication data it will be actually transmitted over TCP/IP network. Such behavior is achieved due to the use of virtual serial port technology which emulates standard COM ports. In that case Windows OS treats virtual serial ports in the same way as real ones therefore you are no longer limited to just two real ports (any number of physical ports you have) per system and may create COM port connections without occupying any real serial port. Formerly known as VSPD.Net, Serial to Ethernet Connector has a completely new interface and greatly revamped engine. It allows you to use three different types to connect to remote computer. The first type is port-to-port connection, which lets you connect two computers through TCP/IP network. In this way you can emulate virtual null-modem cable connection. Serial to Ethernet Connector allows you to customize remote serial port settings locally or dynamically fetch these settings from the remote end. Second type is the port-to-TCP client, which allows you to connect to remote server and send/receive communication serial data over TCP/IP network. Once connection is established, all data sent from remote serial port device, attached to the server, will be genuinely delivered to local serial port where it can be further processed. The last type is the port-to-TCP server which allows you establish multiple connections to local serial port device and redistribute COM port device data all over the world. Server listens to all incoming connections at the defined TCP port and redirects input/output serial data to TCP/IP network. Serial to Ethernet Connector can be easily configured for current demands.
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Network Mapping Software
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Download compact network management software for windows platform, Network discovery utility discovers all TCP/IP nodes and draw a full graphical map (including routes) using SNMP, NetBIOS, DSN, MAC Addresses, WMI and TCP Ports Information. It also survey the network and send an email of unreachable nodes. It provides security and controls of network with the help of MIB Browser, SNMP, the WMI browser and post Scanner
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Hard Disk Erasing Utility
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Make your system secure by wiping all your secret information with the help of a data wiper software. This destructive tool can erase all used or unused space from your hard disk and increase your system performance. Utility can permanently wipes all your windows traces like internet history, visited URLs, cookies, etc. This non destructive application can completely delete all your confidential files from any removable storage media
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Website Performance Monitoring Tool
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Website checker tool monitors uptime and downtime performances of your web pages or site. Site monitoring utility notifies you via email, beeps sound or runs a specific program, whenever your websites are going down or slow respond any where in the world due to connection failure, low bandwidth, host not found or low connectivity network status. Real time tracker software traces your IP address, services, hosting server, SMTP, HTTP, FTP, POP3
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Data Security Software
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Control communications adapters include: LAN, WLAN, Cellular/3G, Bluetooth, Fax/Modem, Firewire with AirStop that is an endpoint security solution which prevents data leakage. Software is capable to control all communications adapters and storage devices on laptop and desktop computers.. Controlled storage devices include: USB Flash Memory, CD / DVD RW Drive, Floppy Disk Drive
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